RETAILER FAQ
FAQ
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What's the shelf life of your products?
Both Nightcrawler and Soil Reviver have a long shelf life when stored in cool, dry conditions. While the products never truly expire, they maintain peak effectiveness for one year or more when properly stored. After this period, potency may reduce over time.
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What are the dimensions of your bags?
2qt bags: 6" x 9" x 3.5"
7qt bags: 9" x 13" x 4.5"
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Are the bags retail-ready?
Yes! Our packaging is designed specifically for retail display. Each bag features:
- Sturdy, attractive design
- Clear product benefits
- Convenient zipper closure
- Degassing valve for freshness
- Easy-to-understand usage instructions
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What are your minimum order quantities (MOQs)?
MOQs vary based on product size and packaging. Please contact our sales team for customized bulk ordering options that fit your needs.
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Can I order samples before making a larger commitment?
Usage depends on your project size:
Absolutely! We encourage retailers to experience our product quality firsthand. Contact our sales team to arrange sample orders.
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Do you offer marketing support?
Yes! We provide comprehensive marketing support including:
- Point of purchase displays
- Educational brochures
- Product training
- Joint social media campaigns
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Are your products seasonal or year-round sellers?
While we see peak demand during spring and summer, our products sell consistently throughout the year thanks to their versatility for both indoor and outdoor applications.
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How do you handle product education for store staff?
We provide comprehensive training resources, including brochures and onboarding education sheets, and can arrange virtual or in-person training sessions for your team. Additionally, we offer regular product knowledge updates and detailed product sheets for staff to reference at any time. Starting this spring, educational videos will be available on our YouTube channel to support both store staff and customers.